Effective Date: May 2026

At La Estrella Furniture, we are committed to delivering your furniture safely and efficiently. Please review our shipping policy below for information regarding delivery, processing times, and shipping services.

Order Processing

Orders are typically processed within 1–3 business days after payment has been received and verified.

Processing times may vary depending on product availability, special orders, holidays, or unforeseen circumstances.

Delivery Services

We offer delivery services for eligible furniture purchases. Delivery availability, scheduling, and fees may vary based on your location and the size of the items purchased.

Our team will contact you to coordinate delivery details when necessary.

Delivery Timeframes

Estimated delivery times may vary depending on:

• Product availability

• Delivery location

• Weather conditions

• Carrier or logistics schedules

While we strive to meet estimated delivery dates, delays may occasionally occur.

Inspection Upon Delivery

Customers are encouraged to inspect all items at the time of delivery.

If you notice any damage, defects, or missing items, please notify us immediately and document the issue with photographs whenever possible.

Failed Deliveries

Please ensure that the delivery location is accessible and that someone is available to receive the order when required.

Additional fees may apply for:

• Missed delivery appointments

• Incorrect delivery information

• Redelivery requests

Shipping Fees

Shipping and delivery fees, when applicable, will be calculated based on factors such as:

• Delivery distance

• Product size and weight

• Special handling requirements

Any shipping charges will be communicated prior to delivery whenever applicable.

Special Orders

Special-order and custom-order products may require additional processing and delivery time. Estimated delivery timelines for these items will be provided at the time of purchase.

Delivery Area

Delivery services are available in select areas. Please contact us to confirm whether delivery is available to your location.

Contact Information

La Estrella Furniture

Address:
3903 Eisenhauer Rd
San Antonio, TX 78218
United States

Phone:
+1 (210) 531-6051

Email:
teddylevario.h161@gmail.com

If you have any questions regarding shipping, delivery availability, or order status, please contact our team and we will be happy to assist you.